Sky

“Sharing the Message”

Leadership

Communicating Change

Beginning

Sky and theWholeStory started their relationship with a pilot workshop with individuals who worked within L&D and change. This allowed us to learn about the culture, personality, behaviours and the issues, challenges and concerns of Sky (from the work done within the workshop) and for Sky to experience our approach, try out our techniques and see the outcomes. This mutual exploration helped identify exactly where our training could be most useful and impactful.

Middle

Subsequently we have worked with groups of Bands 5 and 6 leaders who regularly need to communicate to their teams about the changes (at various scales) taking place within the business, to guide the actions of their teams in the right direction, to build relationships and collaboration across teams and with partners.

Working with subjects and messages each participant needed to communicate soon, they took advantage of our process to better understand the purpose of the communication and relate it more empathetically to their audiences. This made it easier for them to want or need to deliver their communication and to do so in such a way that their audiences would want to listen and go on to act on what they heard.  Why does this matter to them? What do they need to feel, understand, or do?

End

Many of the leaders were working with negative or difficult messages. The techniques, alongside working with colleagues, enabled them to not shy away from the uncomfortable content; they learned to face it and deliver it with empathy, honesty, and a new confidence rooted in preparation.

They also found fresh energy in content they’d delivered many times before. By rediscovering what mattered in that message now, for this audience, they reshaped it into something authentic, relevant, and actionable.

By working alongside peers, they developed not only their own storytelling confidence but also a shared language and toolkit for communicating change in a human and effective way.