Museums and Heritage
The Horniman Museum
Team Training Day

Situation:
The Horniman use storytelling performance as an integral part of the museum's interpretation and engagement practice. The Education Department were interested in how it could further be used as a communication tool both internally and externally. There was also a desire to build a closer working relationship between its Community and Schools teams.

Solution:
Over 1 day the Schools and Community teams took part in a storytelling workshop, which used the Hands On Base as a cultural context onto which to connect traditional world stories. The techniques of the workshop offered various methods of communicating with different audiences and enhanced how the participants' shared their extensive knowledge of the museum and its collection.

Results:
During the workshop the participants were pushed beyond their comfort zones, and in doing so became aware of their own skills and talents. The 2 teams learnt more about each others' assets and therefore worked better together. Following the workshop the Education Department were able to take advantage of the skills and techniques of storytelling as a tool to enhance their interpretation of the museum's collections to both schools, community and general visitors.

"We invited The Whole Story to run a session at our conference because we were interested in how their approach could be implemented at our properties. We were overwhelmed by exuberantly positive feedback from the people who attended, and realised we absolutely had to work with them again! We have since worked in partnership with them to work up a pilot for using storytelling to improve the visitor experience at a range of properties across the country and have been impressed by their energy, ideas, positivity and efficiency. Their interactive approach is exactly what we have been looking for, and the workshops they ran have encouraged our staff and volunteers that they too have stories to tell, and they can engage visitors' interest and spark inspiration."


Alex Murphy – Learning, National Trust